Customer Care
Shipping & Delivery Policy
Everything you need to know about delivery charges, payment requirements, and estimated delivery times for Handpicked orders.
Last updated: 14 July 2026
Delivery Coverage
Handpicked currently delivers orders throughout Bangladesh using third-party courier services.
Delivery Charges
- Inside Dhaka: ৳80
- Outside Dhaka: ৳150
Estimated Delivery Time
- Inside Dhaka: Around 1 business day
- Outside Dhaka: Around 3 business days
Delivery times are estimates. Delays may occur because of courier operations, weather, public holidays, strikes, traffic, remote locations, or other circumstances outside our control.
Payment and Advance Requirements
Cash on Delivery is available for orders inside and outside Dhaka.
For outside-Dhaka orders, the ৳150 delivery charge must be paid in advance before dispatch. The remaining product amount may be paid through Cash on Delivery.
We currently accept Cash on Delivery and approved mobile-banking payments.
Order Confirmation and Dispatch
An order request is not considered fully confirmed until our team has verified product availability, customer information, delivery charge, and any required advance payment.
Customers should provide a complete name, active phone number, and accurate delivery address. Incorrect or incomplete information may delay or prevent delivery.
Courier Communication
Customers should keep their phone available when an order is out for delivery. Repeated failed delivery attempts, refusal to receive the parcel, or inability to contact the customer may result in the order being returned.